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RCS

Deliver app-like messaging experiences natively in users’ default messaging apps with RCS Business Messaging. Orbit provides RCS via Gupshup’s RBM platform, supporting rich cards, carousels, suggested actions, and branded sender profiles.

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Send an RCS Message

curl -X POST https://orbit-api.devotel.io/api/v1/messages/rcs \
  -H "X-API-Key: dv_live_sk_..." \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+14155552671",
    "type": "text",
    "body": "Your order #12345 has shipped!",
    "suggestions": [
      { "type": "action", "text": "Track Order", "url": "https://example.com/track/12345" },
      { "type": "reply", "text": "Contact Support" }
    ]
  }'

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Send a Rich Card

curl -X POST https://orbit-api.devotel.io/api/v1/messages/rcs \
  -H "X-API-Key: dv_live_sk_..." \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+14155552671",
    "type": "rich_card",
    "card": {
      "title": "Nike Air Max 90",
      "description": "$129.99 — Free shipping on orders over $50",
      "media_url": "https://example.com/images/shoe.jpg",
      "suggestions": [
        { "type": "action", "text": "Buy Now", "url": "https://example.com/buy/shoe" },
        { "type": "reply", "text": "More Details" }
      ]
    }
  }'

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Features

  • Rich cards — image, title, description, and action buttons in a single message
  • Carousels — horizontally scrollable card collections (up to 10 cards)
  • Suggested replies & actions — tap-to-reply buttons and deep links
  • Branded sender — verified business name, logo, and color in the chat thread
  • Typing indicators — real-time composing indicators
  • Read receipts — delivery and read confirmation
  • SMS fallback — automatic fallback to SMS when RCS is unavailable

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RCS Availability

RCS is supported on Android devices with Google Messages. Orbit automatically falls back to SMS for unsupported devices when you enable the fallback option: 
{
  "to": "+14155552671",
  "type": "text",
  "body": "Hello!",
  "fallback": { "channel": "sms" }
}

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Agent Registration

RCS requires a verified business agent. Register yours in Channels > RCS > Agent Settings on the Orbit dashboard. Verification typically takes 3–5 business days.