Skip to main content

​
Agent Marketplace

The Orbit Agent Marketplace offers production-ready agent templates for common use cases. Deploy a pre-built agent in minutes, then customize its behavior, tools, and knowledge base to fit your business.

​
Browse Templates

curl https://orbit-api.devotel.io/api/v1/marketplace/agents \
  -H "X-API-Key: dv_live_sk_..."

​
Available Templates

​
Customer Support

TemplateDescriptionChannels
Help Desk AgentHandles FAQs, checks order status, escalates to humansSMS, WhatsApp, Voice
Returns & RefundsProcesses return requests and issues refundsSMS, WhatsApp
Technical SupportTroubleshoots common issues with step-by-step guidesWhatsApp, Voice

​
Sales & Marketing

TemplateDescriptionChannels
Lead QualifierQualifies inbound leads with discovery questionsSMS, WhatsApp
Appointment SchedulerBooks meetings based on calendar availabilitySMS, WhatsApp, Voice
Product RecommenderSuggests products based on preferences and historyWhatsApp, RCS

​
Operations

TemplateDescriptionChannels
Delivery TrackerProvides real-time order and shipment updatesSMS, WhatsApp
Survey AgentCollects customer feedback via conversational surveysSMS, WhatsApp
Reminder AgentSends and manages appointment reminders with confirmationsSMS, WhatsApp, Voice

​
Deploy a Template

Install a marketplace template into your account: 
curl -X POST https://orbit-api.devotel.io/api/v1/marketplace/agents/tmpl_help_desk/install \
  -H "X-API-Key: dv_live_sk_..." \
  -H "Content-Type: application/json" \
  -d '{
    "name": "Acme Support Bot",
    "channels": [
      { "type": "whatsapp", "phone_number": "+18005551234" }
    ],
    "customizations": {
      "company_name": "Acme Corp",
      "support_hours": "9 AM - 6 PM EST, Monday - Friday",
      "escalation_email": "support@acme.com"
    }
  }'

​
Customize After Install

Every installed template is a fully editable agent. After installation you can:
  • Edit instructions — refine the agent’s personality and behavior
  • Add tools — connect to your CRM, helpdesk, or internal APIs
  • Upload knowledge — add product docs, FAQs, and policy documents
  • Adjust guardrails — set content filters and escalation rules
  • Modify channels — add or remove communication channels

​
Publishing to the Marketplace

Build a reusable agent and share it with the Orbit community: 
curl -X POST https://orbit-api.devotel.io/api/v1/marketplace/agents \
  -H "X-API-Key: dv_live_sk_..." \
  -H "Content-Type: application/json" \
  -d '{
    "agent_id": "agent_abc123",
    "listing": {
      "title": "My Custom Agent",
      "description": "A brief description of what this agent does",
      "category": "customer_support",
      "pricing": "free"
    }
  }'
Published agents go through a review process before appearing in the marketplace.